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Refund and Returns Policy

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  • Refund and Returns Policy

Overview

At Buy Co Codamol Online, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund and returns policy to make the process as seamless as possible.

Refunds

If you are unhappy with your purchase for any reason, you may be eligible for a refund. To request a refund, please contact our customer support team within 30 days of receiving your order. We will review your request and process the refund accordingly. Please note that shipping fees are non-refundable, and you may be responsible for return shipping costs unless the return is due to an error on our part.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Returns

We accept returns on unused and unopened products within 30 days of delivery. To initiate a return, please contact our customer support team to obtain a return authorization and shipping instructions. Once we receive your return and verify its condition, we will process a refund to your original payment method. Please ensure that returned items are securely packaged to prevent damage during transit.

Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may request photo evidence of the damage or defect to expedite the resolution process. We will cover any return shipping costs associated with damaged or defective products.

Exchanges

Unfortunately, we do not offer exchanges at this time. If you wish to exchange a product for a different item, you will need to return the original item for a refund and place a new order for the desired item.

Non-Returnable Items

Certain items may not be eligible for returns due to health and safety regulations. These include but are not limited to opened or partially used medications, perishable goods, and personalized items. Please review the product description and packaging carefully before opening or using any products.

Contact Us

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Buy Co Codamol Online is a positive one.

Thank you for choosing Buy Co Codamol Online. We appreciate your business and look forward to serving you again in the future.